At Scorpoverseas, we are committed to providing our participants with the highest quality of service and support. We understand that sometimes plans change, and we have designed our cancellation and refund policy to be as fair and transparent as possible. Please read the following policy carefully to understand your rights and obligations.
Cancellation Policy
1. Program Application Fee
The program application fee is non-refundable under any circumstances.
2. Program Deposit
The program deposit is required to secure your place in the program. This deposit is partially refundable under the following conditions:
Cancellation within 30 days of payment: 50% of the deposit is refundable.
Cancellation after 30 days of payment: The deposit is non-refundable.
3. Full Program Fee
The full program fee must be paid by the due date specified in your acceptance package. The refund eligibility for the full program fee is as follows:
Cancellation more than 90 days before the program start date: 75% of the full program fee is refundable.
Cancellation 60-89 days before the program start date: 50% of the full program fee is refundable.
Cancellation 30-59 days before the program start date: 25% of the full program fee is refundable.
Cancellation less than 30 days before the program start date: The full program fee is non-refundable.
Refund Policy
1. Program Cancellation by scorpoverseas.com
In the unlikely event that scorpoverseas.com cancels a program, participants will receive a full refund of all payments made, including the application fee and deposit.
2. Visa Denial
If a participant’s visa application is denied, they are eligible for a refund of 75% of the full program fee upon providing official documentation of the visa denial. The application fee and deposit remain non-refundable.
3. Withdrawal Due to Personal Reasons
If a participant withdraws from the program for personal reasons not covered above, the standard cancellation refund policy applies. No additional refunds will be provided.
4. Force Majeure
In cases of force majeure (e.g., natural disasters, pandemics, political instability), scorpoverseas.com will make every effort to provide alternative arrangements. If no suitable alternative can be found, participants may receive a partial refund at the discretion of scorpoverseas.com.
Procedure for Cancellation and Refund
Submit a Written Request: All cancellation requests must be submitted in writing to our support team at info@scorpoverseas.com.
Provide Necessary Documentation: Attach any required documentation (e.g., visa denial letter).
Confirmation: You will receive a confirmation email once your cancellation request has been processed.
Refund Processing: Approved refunds will be processed within 30 days of the confirmation email. Refunds will be issued to the original payment method.
Contact Us
If you have any questions about our cancellation and refund policy, please contact us at:
Email: info@scorpoverseas.com
We appreciate your understanding and cooperation.
