At Scorpoverseas, we strive to ensure that all necessary materials and documents for your study abroad program are delivered to you promptly and securely. This policy outlines our shipping and delivery procedures, estimated timelines, and what you can expect from us.
Shipping Methods
We use reliable courier services to deliver materials and documents to our participants. The primary shipping methods include:
Standard Shipping: Delivery within 7-10 business days.
Express Shipping: Delivery within 3-5 business days.
Overnight Shipping: Delivery within 1-2 business days.
The availability of these options may vary based on your location and the type of materials being shipped.
Shipping Fees
Shipping fees are calculated based on the destination, shipping method, and the weight of the package. The exact shipping cost will be displayed at the time of checkout or invoicing.
Delivery Timeframes
Delivery timeframes are estimated based on the shipping method selected and the destination. Please note that these are estimates and actual delivery times may vary:
Domestic (Within the Same Country):
Standard Shipping: 7-10 business days
Express Shipping: 3-5 business days
Overnight Shipping: 1-2 business days
International:
Standard Shipping: 10-15 business days
Express Shipping: 5-7 business days
Overnight Shipping: 2-4 business days
Processing Time
Orders are typically processed within 1-3 business days after payment has been confirmed. During peak periods, such as the start of academic terms, processing times may be slightly longer.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status and estimated delivery date of your package.
Shipping Restrictions
Orders are typically processed within 1-3 business days after payment has been confirmed. During peak periods, such as the start of academic terms, processing times may be slightly longer.
Incorrect or Damaged Items
If you receive incorrect or damaged items, please contact us immediately at info@scorpoverseas.com with your order number and details of the issue. We will arrange for a replacement or refund as soon as possible.
Lost Packages
In the rare event that a package is lost during transit, please contact us at info@scorpoverseas.com. We will work with the courier service to locate the package or provide a suitable resolution, which may include reshipping the items or issuing a refund.
Address Changes
If you need to change the shipping address after placing your order, please contact us as soon as possible. Address changes can only be made before the order has been shipped.
Contact Us
If you have any questions about our shipping and delivery policy, please contact us at:
Email: info@scorpoverseas.com
We are committed to providing you with the best possible service and ensuring that you receive all necessary materials for your study abroad experience in a timely manner.
